Frequently Asked Questions
Everything you need to know about shopping with Hazel Boutique
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally take 7-14 business days.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that clearance items and intimates are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Do you offer international shipping?
Yes, Hazel Boutique ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and region.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.